The overall condition of the hotel appears worn, with stains visible on hallway carpets and issues like a blocked sink and unclean toilet in the room. During my stay, no shampoo was provided in the shower dispenser, and the TV lacked certain channels like BBC 1. not all aspects of breakfast were ready on time, including eggs and pastries, which can be a letdown for early risers. The lack of complimentary water in the room felt a bit off for a hotel of this caliber, and there were no mini-bar options. While the location is favorable, the experience did leave much to be desired given the price.

Do recommend for a weekend rest

Lovely building, nicely decorated common areas, including a vibrant bar area and an inviting lounge to enjoy a drink before exploring the nearby attractions like Matthew Street and the Docks.

Nothing

The spacious room offered a comfy bed and a great power shower in the modern bathroom. The breakfast selection was impressive, featuring delicious salads. However, the room key issue was a minor hassle, although it was resolved quickly. The lobby area provided a nice, relaxed atmosphere, but the bar service could have been faster during busy hours.

nice stay but noisy atmosphere

The breakfast surprised us with its quality and variety. The city view from the room was fantastic and added a special touch to our stay.

The noise from the bar area made it hard to relax at night.

Would definitely recommend for a couple of nights

Spacious room, clean bathroom, the shower had constant hot water and the small fridge was very handy during my stay.

All was good.

Proximity to attractions, beautiful architectural design, unique historic context

Noisy plumbing disrupting rest!!! Limited lift access causing long wait times!!! Inconsistent room amenities affecting comfort!!! Dim lighting in rooms making tasks difficult!!! Bathrooms poorly configured for usability!!!

Great chat with the bartender, but the Wi-Fi was spotty at times.

The location is perfect for exploring nearby docks and shops.

The bathroom sink was draining very slowly during our stay.

It was just a nice choice for a passing visit in Liverpool with extraordinarily good value for money. The dining room staff members were attentive and helpful, which made our meals enjoyable. Make sure to enjoy breakfast as it's the best meal offered.

Had a great stay with comfy beds and a cool bathroom setup. Enjoyed relaxing at the rooftop lounge and the fancy pool area, but sadly, the room was a bit dim with limited natural light. it was a fantastic experience, just remember to check for any nearby events that might cause road issues! 😊

A Spacious Stay with Room for Improvement

I enjoyed my one-night stay with a spacious room featuring high ceilings and large windows. The cozy atmosphere was hampered by poor lighting, especially near the bed, making reading difficult. The staff were friendly, but ensure to dine out on weekends, as the restaurant has limited hours.

had an amazing time at this hotel! the ambiance was modern and inviting. my previous stays in liverpool were decent, but this one exceeded my expectations with its friendly staff and spacious rooms that made for a relaxing getaway.

wifi kept cutting out frequently

The modern decor and spacious lobby were delightful, creating a welcoming atmosphere that I truly appreciated during my stay. I also loved the tall windows in my room that allowed plenty of natural light to pour in, making it cheerful.

Improve wheelchair accessibility at the entrance.

Awesome stay with great vibes!

Just had a fab night here! They let us check in early, which was a bonus. The room was super comfy, and breakfast had killer options! The bar area was nice too. Only thing was, the restaurant was closed when I wanted to grab dinner, so had to settle for bar snacks, which were okay but limited.

The hotel's modern decor and accessibility truly impressed me, especially the inviting lounge with vintage touches that made it feel so welcoming and easy to navigate.

More senior-friendly seating options would be appreciated.